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If you have a question about Adopt-a-Pet.com or a pet ad you see on the site, you may find the answer you're looking for in the list of "Frequently Asked Questions" below. If you have any other questions or feedback, feel free to contact us via e-mail, telephone or "snail" mail. All our contact information is listed below. While we would love to help everybody personally, our small staff cannot possibly respond to the large volume of emails and phone calls we receive on a daily basis. So before you attempt to contact us, please check the "Frequently Asked Questions" listed below to see they provide the answers you need. Thank you!

Frequently Asked Questions

  1. How can I find a new home for a pet I already have?
  2. I'm interested in volunteering. How can I help?
  3. How can I get specific information about a pet I've seen on this site?
  4. I couldn't find the specific pet I was looking for on this site. What should I do?
  5. How can I find a home for a pet that I've rescued?
  6. How can I get my shelter/rescue group's animals listed on Adopt-a-Pet.com?

Our contact info:

E-MAIL:
info@AdoptaPet.com

PHONE:
1-800-Save-A-Pet (1-800-728-3273)
NOTE: We do not have information on individual pets shown on the site. All of the information available will be shown in the pet's profile. Please contact the shelter or rescue group directly if you have a question.

ADDRESS:
Adopt-a-Pet.com
310 N. Indian Hill Blvd., #800
Claremont, CA 91711

1. How can I find a new home for a pet I already have?

Thank you for caring enough to try to find a good home for your pet! Adopt-a-Pet.com is a non-profit resource that allows animal shelters and rescue groups to list their animals for adoption. We cannot post listings from individuals. However, there are many ways to find a loving, new home for your companion pet.

Before you give up your pet, we encourage you to take advantage of the many resources available for solving problems and keeping pets in their homes:

Behavior problems

For pet behavior problems such as barking, digging, scratching, problem urination, etc., first talk to your veterinarian—some behaviors can be caused by health problems, and for others there may be medications available.

  • For dog behavior issues, consult with a trainer or dog behaviorist in your area. You can also find dog behavior help articles in our blog, http://www.adoptapet.com/blog/dog-behavior-and-training/. Keep in mind that if your dog is having a behavior problem, it will need to be addressed at some point, and generally in his home with the people he loves and trusts is the best place.
  • For cat behavior issues, we have many articles at http://www.adoptapet.com/blog/cat-behavior-and-training/ - and also visit the Cats International website at www.catsinternational.org or call (262) 375-8852 after you have spoken with your veterinarian. Most cat behavior problems are solvable!
  • If you are concerned about your pet being home alone, consider enrolling your dog in a doggy daycare, hiring a dog walker, or getting another animal to keep him/her company.

Moving

If you are moving or having trouble with your landlord, see http://www.adoptapet.com/blog/renting-with-pets/ for tips on finding or keeping a pet-friendly rental.

Allergies

If you or a family member have allergies: There are products available at pet stores that you can spray on your pet to reduce allergens. Quality air filters can also make a big difference. And today's allergy medications can alleviate most symptoms. Your doctor can give you more information. You can also find helpful tips to reduce or eliminate pet allergies at http://www.adoptapet.com/blog/reduce-allergies-to-pets/

If you absolutely must find your pet another home, remember that your animal has only you to depend on to make sure that he/she lives in a safe and healthy environment. Your loyalty to your pet and willingness to put forth some effort will make it possible for your animal to live a happy and healthy life.

Surrender to a public shelter?

It is greatly preferable to find your pet a home yourself rather than taking him/her to a shelter. Even the best shelter is stressful for the animal, and you have only one animal to focus on while a shelter may have hundreds. Publicly run animal shelters are already overcrowded and, in many cities, a majority of the pets are not adopted, but instead are euthanized. Even purebred and friendly pets are routinely destroyed at public shelters to make space for new pets coming in. The extent of the overpopulation problem varies from area to area. For a list of shelters and rescues in your area, click here.

Surrender to a rescue or no-kill shelter?

There are privately-run shelters and rescue organizations that do not kill pets. But because they keep the pets for as long as it takes to find a new home, they are usually filled to capacity, so it can take weeks to get an appointment. If you do find a "no-kill" organization than might take your animal, offering as big a tax-deductible donation as possible will help. Remember, in the case of private shelters and rescue groups, they are just people who are doing their best because they care about pets, most are volunteers spending significant amounts of their own money to cover vet bills, and they all get far more legitimate hard luck cases than they can possibly handle each day. For a list of shelters and rescues in your area, click here.

Find your pet a new home yourself

More than likely, you will need to do the work yourself to find your pet a good home. If you cannot keep the pet in your home, ask friends and family to help, or look for a boarding facility or veterinary office where you can pay to house the pet. Don't house the pet too far away or it will be hard to show him/her to potential adopters.

  • Friends, family, coworkers and neighbors are valuable adoption resources. Not only are they potential adopters, but they can help spread the word to others as well.
  • Have you pet spayed or neutered-you'll have better luck adopting him or her out!
  • Take a photo of your pet and make a flyer to post at your work, veterinary offices, pet supply stores, grocery stores, libraries, cafes, or anywhere around town. Be sure to talk to people about your pet whenever you can. Email all your contacts - include photo, pet's info and attach the flyer.
  • Place ads in local newspapers and neighborhood newsletters—be sure to make it catchy and mention a particularly cute or interesting quality your pet has.
  • Post a photo album of your pet on Facebook, include "needs a home" in the title, and ask your friends to share. Add a new photo every day so it will show up daily in your friends News Feed.

Screen any potential new home

If you are considering giving your pet to someone you don't know, you will want to screen them to ensure the match is a good one. Let your pet's personality be a guide for what questions to ask. Is your pet good with cats, dogs, and kids? Does she have any characteristics that warrant a more experienced pet owner?

Other questions you should ask are: Will the pet be allowed inside the house? Have they had pets before? Did their pets die of natural causes or for reasons that make you suspect they were not properly cared for? Ask local shelters and rescue groups for copies of their screening forms and adoption agreements for more ideas.

After you've done some initial screening and have a good candidate, bring the pet and person together to meet. Visit the person's home, and trust your intuition—you want to be sure that the adopter has your pet's interests at heart. You may want to check identification and ask for references. Let the new adopter know they can call you for questions or advice. After a week or so, give them a call to find out how things are going.

Do NOT give away a pet for free

Free pets are much more likely to be abandoned, and in some cases, someone might be seeking to obtain a pet for free to use for an illegal purpose such as dog fighting. You should charge an adoption fee that is equal to or greater than the adoption fee charged by your local animal shelter for that type of pet. Don't be shy to charge money for your pet! Having someone pay money for a pet is one of the most important ways to be assured that the person who is taking the pet is serious about wanting them, and can afford to pay for the food and veterinary care the pet will need throughout his/her life. If you do not want to keep the money you receive for the pet, you can donate it to your local shelter or rescue. You can also offer to hold it as a veterinary fund for the pet. That is a great way to ensure that the adopter is serious about wanting the pet, the pet has a small fund for veterinary care, and you will continue to be able to monitor the health of your pet.

Remember, your pet has NO ONE but YOU—The loyalty you show and effort you put forth to find your pet a new loving home, even if it causes inconvenience for you now, will be well worth it when you know that your pet is living out a healthy and happy life!

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2. I'm interested in volunteering. How can I help?

Thank you for your interest in volunteering! Animals always need people who are willing to share their time and talents.

Whether you are interested in working directly with homeless pets, working from home and helping shelters and rescue groups to upload their pets' info onto our site, or finding other ways to help homeless pets, click here to get involved!

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3. How can I get specific information about a pet I've seen on this site?

If you have questions about a specific pet you saw (whether he or she is still available, personality characteristics, etc.) or about the adoption policies of a particular shelter or group (whether they allow adoptions out of state, how much adoption fees are, etc.), you will need to contact the shelter or rescue group directly.

Adopt-a-Pet.com is an adoption referral/listing service for thousands of shelters and rescue groups around the country. We are unable to answer your questions about a specific pet, or about a shelter or rescue group's adoption policies.

To contact a shelter or rescue group directly, go back to our home page and do a search for the pet you are looking for. Once you find him/her, click on the photo and scroll down to see the shelter or rescue group's contact info and give them a call or send them an e-mail! And thanks for adopting!

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4. I couldn't find the specific pet I was looking for on this site. What should I do?

Thank you for your interest in adopting a pet! By visiting our site you have started on the path that will lead you to a wonderful new family member.

If you have not already done so, we recommend that you go to our home page and start by searching our site for the type of pet you want. Be sure to add your e-mail address to the "Search Saver" feature. Search Saver lets us remember the search you run for a pet. We'll continue to run that search for you in the future and we'll send you a quick e-mail when we find a dog or cat that matches what you were looking for. So, if you want that "perfecto poodle" today, and next week one appears on our site, quicker than you can say "poodle presto", you'll be the first to know!

Sometimes pets come and go from shelters so quickly they are not even listed with us, so you should also visit your local animal shelters in person. To find a shelter or rescue group near you, click here.

Thank you again for your interest in adopting!

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5. How can I find a home for a pet that I've rescued or found?

Thank you for helping this pet and trying to find him/her a home. Adopt-a-Pet.com is a service that lets shelters and rescue groups list their animals for adoption. We cannot post listings from individuals. There are, however, many excellent avenues for finding a loving home for a pet you have rescued.

Please read our Tips if you find a stray pet before re-homing a pet you've found.

Surrender to a public shelter?

It is greatly preferable to find the pet a home yourself rather than taking him/her to a shelter. Even the best shelter is stressful for the animal, and you have only one animal to focus on while a shelter may have hundreds. Publicly run animal shelters are already overcrowded and, in many cities, a majority of the pets are not adopted, but instead are euthanized. Even purebred and friendly pets are routinely destroyed at public shelters to make space for new pets coming in. The extent of the overpopulation problem varies from area to area. For a list of shelters and rescues in your area, click here.

Surrender to a rescue or no-kill shelter?

There are privately-run shelters and rescue organizations that do not kill pets. But because they keep the pets for as long as it takes to find a new home, they are usually filled to capacity, so it can take weeks to get an appointment. If you do find a "no-kill" organization than might take the pet you rescued, offering as big a tax-deductible donation as possible will help. Remember, in the case of private shelters and rescue groups, they are just people who are doing their best because they care about pets, most are volunteers spending significant amounts of their own money to cover vet bills, and they all get far more legitimate hard luck cases than they can possibly handle each day. For a list of shelters and rescues in your area, click here.

Find your pet a new home yourself

More than likely, you will need to do the work yourself to find the pet a good home. If you cannot keep the pet in your home, ask friends and family to help, or look for a boarding facility or veterinary office where you can pay to house the pet. Don't house the pet too far away or it will be hard to show him/her to potential adopters.

  • Friends, family, coworkers and neighbors are valuable adoption resources. Not only are they potential adopters, but they can help spread the word to others as well.
  • Have the pet spayed or neutered-you'll have better luck adopting him or her out!
  • Take a photo of the pet and make a flyer to post at your work, veterinary offices, pet supply stores, grocery stores, libraries, cafes, or anywhere around town. Be sure to talk to people about the pet whenever you can. Email all your contacts - include the pet's photo and info, and attach the flyer.
  • Place ads in local newspapers and neighborhood newsletters—be sure to make it catchy and mention a particularly cute or interesting quality the pet has.
  • Post a photo album of the pet on Facebook, include "needs a home" in the title, and ask your friends to share. Add a new photo every day so it will show up daily in your friends News Feed.

Screen any potential new home

If you are considering giving the pet to someone you don't know, you will want to screen them to ensure the match is a good one. Let your pet's personality be a guide for what questions to ask. Is your pet good with cats, dogs, and kids? Does she have any characteristics that warrant a more experienced pet owner?

Other questions you should ask are: Will the pet be allowed inside the house? Have they had pets before? Did their pets die of natural causes or for reasons that make you suspect they were not properly cared for? Ask local shelters and rescue groups for copies of their screening forms and adoption agreements for more ideas.

After you've done some initial screening and have a good candidate, bring the pet and person together to meet. Visit the person's home, and trust your intuition—you want to be sure that the adopter has your pet's interests at heart. You may want to check identification and ask for references. Let the new adopter know they can call you for questions or advice. After a week or so, give them a call to find out how things are going.

Do NOT give away a pet for free

Free pets are much more likely to be abandoned, and in some cases, someone might be seeking to obtain a pet for free to use for an illegal purpose such as dog fighting. You should charge an adoption fee that is equal to or greater than the adoption fee charged by your local animal shelter for that type of pet. Don't be shy to charge money for your pet! Having someone pay money for a pet is one of the most important ways to be assured that the person who is taking the pet is serious about wanting them, and can afford to pay for the food and veterinary care the pet will need throughout his/her life. If you do not want to keep the money you receive for the pet, you can donate it to your local shelter or rescue. You can also offer to hold it as a veterinary fund for the pet. That is a great way to ensure that the adopter is serious about wanting the pet, the pet has a small fund for veterinary care, and you will continue to be able to monitor the health of your pet.

Remember, this pet has NO ONE but YOU—The loyalty you show and effort you put forth to find this pet a new loving home, even if it causes inconvenience for you now, will be well worth it when you know that this pet is living out a healthy and happy life!

Thanks again for helping to find a rescued pet a new loving home!

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6. How can I get my shelter/rescue's pets listed on Adopt-a-Pet.com?

We are here to help you! Adopt-a-Pet.com is a non-profit charity that lets people search for your pets for adoption by breed, age, size, color and gender. Our database of photos can be searched by people on the internet and we offer a toll-free 1-800 phone service to guide people to your organization. Our service is free to you and to the public.

While you may have your own website, our extensive advertising and internet presence can bring much more attention and exposure for your adoptable pets. Millions of people will hit our site this year and we want them to see your pets! The more pets you list on our site, the more visibility you will have.

Again, there is no cost to you. We are a non-profit organization funded entirely by private donations and corporate sponsors. Every penny and every ounce of energy we have is devoted to increasing your adoption rate! All we ask of you are three things:

1) You must be a legitimate shelter/foster/rescue organization and NOT be a breeder or other business selling pets that have been bred for profit. Your pets should be spayed/neutered prior to adoption.

2) If possible, we ask you to place a link to www.Adopt-a-Pet.com somewhere on your website, if you have one. We will be sending many people to your site, and it will greatly help both of our sites if we have links to each other.

3) We ask that you keep your pet listings as current as possible so we don't disappoint people by showing pets that are no longer available. Also, as I'm sure you already do, please do your best to return phone calls and e-mails from the public in a timely manner and please be polite to people who contact you, even if you decide you are not going to adopt to them. If people have a good experience with Adopt-a-Pet.com and your organization, they will recommend it to their friends.

If you are interested in listing your pets on our site, please click here. Once you send us the information we need, we will get you signed up in the system and let you know how to access the site and post your animals!

We look forward to working together to save more lives. Thank you for all you do for homeless pets!

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